Privacy Policy.

At Refine Films, we respect your privacy and are committed to protecting your personal data. This policy explains what personal information we collect, how we use it, and your rights under UK data protection law.

1. Who We Are

Refine Films is a video production company operated by Rob Wilson and Kieran Beauchamp. Our website address is https://refinefilms.co.uk.

If you have any questions about this policy or how we handle your data, you can contact us at rob@refinefilms.co.uk.

For the purposes of UK data protection law, Rob Wilson Editor LTD is the data controller.

2. What Data We Collect

We may collect and process personal data that you choose to provide to us, such as your name, email address, company name, and any information you include when contacting us by email or through website forms.

If you engage us for a project, we may also collect project-related information necessary to provide our services.

We also collect limited technical data about how visitors use our website, such as pages viewed, device type, and browser information. This data is collected via Squarespace analytics and related cookies.

3. How We Use Your Data

We use your personal data to respond to enquiries, communicate with you about potential or ongoing projects, provide quotes and deliver our services, improve the performance and usability of our website, and maintain appropriate business, legal, and tax records.

We only process personal data where we have a lawful basis to do so, such as legitimate business interests, contractual necessity, or your consent where applicable.

4. How Your Data Is Stored

Your data may be stored securely on Squarespace servers for website forms and analytics, within our email systems such as Google Workspace, and within project management, accounting, or invoicing systems if a working relationship is established.

We take reasonable technical and organisational measures to protect your personal data and only retain it for as long as necessary for the purposes for which it was collected.

5. Third-Party Services

We do not sell or share your personal data for marketing purposes.

We may use trusted third-party services such as Squarespace and Google to help operate our website and business. These providers process data on our behalf and are subject to their own privacy policies and data protection obligations.

6. Cookies

Our website is hosted on Squarespace, which uses cookies and similar technologies to support site functionality, analytics, and security. You can control or disable cookies through your browser settings or any cookie consent tools presented on the site.

Further information about Squarespace’s use of cookies can be found at https://www.squarespace.com/privacy.

7. Your Rights

Under the UK GDPR, you have the right to access the personal data we hold about you, request correction or deletion of your data, object to or restrict certain processing, and withdraw consent where consent is the lawful basis for processing.

To exercise any of these rights, please contact us at rob@refinefilms.co.uk.

8. Changes to This Policy

We may update this privacy policy from time to time. The most recent version will always be available on this page and will include the effective date.